Acceptable use policy
We provide crawling infrastructure. You decide what to collect, and that decision — along with the responsibility for it — is yours.
Your undertaking
By submitting a URL you confirm that:
- you have the right to collect that page;
- your collection complies with the law that applies to you and to the site, including data-protection law;
- you have considered the site's terms and its robots directives;
- you are not collecting at a rate that degrades the site for its users.
Not permitted
- Collecting personal data without a lawful basis.
- Credential stuffing, or any attempt to access material behind someone else's login.
- Volumes aimed at exhausting a site rather than reading it.
- Collecting material that is unlawful to possess or distribute.
- Reselling access to this API as your own infrastructure without a written agreement.
What we will not build
These are permanent product decisions, not limitations awaiting a roadmap entry:
- No CAPTCHA solving.
- No fingerprint spoofing or anti-detection tooling.
- No residential proxy network. We do not take bandwidth from consumer devices. Every exit is one we operate under contract.
A site that actively refuses automated access will keep refusing it here, and the API will tell you so rather than returning a challenge page dressed up as a result.
Complaints from site operators
A site operator who contacts us about traffic from our exits gets a response. In practice that means:
- we identify which account submitted the requests;
- we block that target for that account;
- we tell the account why.
We keep enough record of which account requested which host to answer that question. Repeated complaints end the account.
Suspension
We may suspend an account immediately where there is credible evidence of unlawful collection, of an attack dressed as crawling, or of payment fraud. A suspended account keeps its data and its ledger; suspension stops new work, it does not erase anything.
Personal data
Where we process personal data contained in pages we fetch on your
instruction, we act as a processor and you as the controller. Rendered HTML
is kept only for the resultTtlSeconds you set on the job, to a
maximum of seven days, and is then deleted.
If you are collecting personal data in the EU or UK, having a lawful basis is your obligation before the first request, not after a complaint.
Changes
Material changes to this policy are announced to account holders before they take effect.